Processing fluency/처리 유창성, 효과적인 메시지 전달법

2023. 2. 14. 08:30공부/경영학도의 경제공부

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발로 뛰는 마케터의 필수 덕목.. 눈에 띄기 (?)


Image by tirachardz on Freepik

 fluency effects (2 types)

Perceptual Fluency:

Stimuli in the environment can be easily encoded and processed based on their perceptual accessibility.

 

Conceptual Fluency:

Mental processing is enhanced because new information has high mental fit with activated knowledge structures like mental schemas


Perceptual Fluency E.G.

1.

'Sarah' 라는 이름을 보고 나서

 

Julian
Sarah
Evan

을 봤을때,

아무런 다른 효과 없이도 방금 보았기 때문에 익숙해진 이름인 Sarah에 집중하게 된다.

= You will recognize the name 'Sarah' more easily.

 

2.

Julian
Evan
Sarah

The name 'Evan' which is written in the bold effect & sharper font more noticable

evokes the same feeling of familiarity.

 

3.

Keria was born in 2002.

Kerla was born in 2005.

 

the appearance of a message influences the perceived truth of it. 

 

4.

on Printed Paper:

use high-quailty paper.

maximize the contrast between characters and the background.

use strong colours such as bright blue, red (not shady colours like green/yellow/pale blue)

& high visivle colours

 


To convince people / Self presentation

 

- do not use complex language. Use simple language.

- ideas in verse -> memorable message (e.g., Woes unite foes)

- use a firm name that is easy to pronounce. not a silly&difficult name(to look reliable!)


Familiar cues => positive effect

 

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